Custom AI agents for professional firms and businesses.
Less time on repetitive tasks, more time for clients and the decisions that matter.
Agents that answer recurring questions, route requests and keep track of deadlines, working alongside your team.
New email
From: a client of the firm
Documents for my tax return
Hi, what do I need to send you for this year’s tax return?
- Reads the requestRecurring question · tax return
- Checks the firm’s checklistTax return checklist
- Checks the documents already receivedIncome statement ✓Medical expenses ✓Rent receipt ✗
- Drafts a reply
Hi, we already have your income statement and medical expense receipts. We’re only missing your rent receipt: could you send it by replying to this email? Thanks!
What is an AI agent, in short
An AI agent is like an assistant, only digital: it understands questions written the way you would write them in an email or to a colleague, looks up your internal documents and information, and takes care of the most repetitive tasks usually handed to the front office (answering, routing, reminding, drafting), leaving people more time for clients. Unlike a generic chatbot, it is built around your processes and your data.
Who I work with
- 01
Professional firms
Accountants, law firms, employment consultants and other firms
Recurring client questions, documents to collect and organise, deadlines to track, initial information gathering from new contacts.
See examples - 02
SMEs
Small and medium-sized businesses
First-line customer support, recurring quotes, routing incoming requests, and helping employees quickly find specifications and work procedures.
See examples - 03
Other organisations
Not in one of the categories above?
If your business has to handle repetitive requests, documents or deadlines, it’s still worth a conversation.
Get in touch
How it works
- 01
A first conversation
A chat to understand how you work and where the most time is lost. No commitment.
- 02
A concrete proposal
I show you where an agent can really help (and where it can’t), with clear timelines and costs.
- 03
Build and launch
I build the agent around your processes, we test it together and put it to work.
- 04
Ongoing support
Maintenance, updates and support continue after launch.
Who’s behind LipaLab
LipaLab is a young business, set up to help local companies adopt cutting-edge technology and improve their productivity. Behind it is an AI engineer with experience developing voice assistants, gained at a multinational that leads the automotive sector. Every project starts with a direct conversation with you and is built around the real processes of your business.
About meWant to find out whether an AI agent could help your business?
Get in touch: that is exactly what the first conversation is for, with no commitment.